Regulations Governing the Establishment, Supervision and Management of Telecommunications Dispute Resolution Institutions Article 28
If the mediation application is withdrawn by the applicant in writing, the Institution shall immediately terminate the mediation procedure and notify the applicant and the telecommunication enterprise.
中文原文 電信消費爭議處理機構設立與監督管理辦法第28條
調處申請案件經申請人書面申請撤回者，爭議處理機構應即終結調處程序，並通知申請人及電信事業。