Telecommunications Management Act Article 18
With respect to the quality of telecommunications services, telecommunications enterprise determined by the competent authority shall conduct regular self-evaluation based on the items and format announced by the competent authority and then publish the evaluation results accordingly. The competent authority may regularly check and publish the investigation results.
中文原文 電信管理法第18條
經主管機關認定之電信事業，應就其電信服務品質，按主管機關公告所定項目及格式定期自我評鑑，並公布評鑑結果。
主管機關得定期檢查並公布檢查結果。
主管機關得定期檢查並公布檢查結果。