Regulations for Administration of Wireless Broadband Access Business Article 71
Service providers shall provide customers with a service quality that matches with the service quality standard defined by the NCC for its wireless broadband access network business.The service quality standard as mentioned in preceding Paragraph shall be defined by the NCC depending on technique and service developments at the appropriate time.The NCC may conduct assessment reviews by itself or through private institutions at its discretion and periodically announce service quality assessment reports on all service providers.
中文原文 無線寬頻接取業務管理規則第71條
經營者所經營之無線寬頻接取網路，其客戶服務品質應符合本會所定服務品質規範。
前項服務品質規範，由本會視技術及服務發展情況適時訂定。
本會得視實際需要，自行或委託民間團體進行評鑑，並得定期公告各經營者服務品質之評鑑報告。
前項服務品質規範，由本會視技術及服務發展情況適時訂定。
本會得視實際需要，自行或委託民間團體進行評鑑，並得定期公告各經營者服務品質之評鑑報告。