Financial Consumer Protection Act Article 21
The period of limitation on claims put forward by a financial consumer in its complaint or application to institute an ombudsman case shall be interrupted as a result of the filing of the complaint or application to institute an ombudsman case in accordance with this Act.The period of limitation on the claims of the preceding paragraph shall be deemed not interrupted if any one of the following situations exists:1.The complaint or application to institute an ombudsman case is withdrawn.2.Following a complaint, an application to institute an ombudsman case is not filed in accordance with the provisions of Article 13, paragraph 2.3.An application to institute an ombudsman case is not entertained.4.The ombudsman case fails to achieve a resolution.
中文原文 金融消費者保護法第21條
金融消費者依其申訴或申請評議內容所得主張之請求權，其時效因依本法申訴或申請評議而中斷。
有下列情形之一者，前項請求權時效視為不中斷：
一、申訴或評議之申請經撤回。
二、申訴後未依第十三條第二項規定申請評議。
三、評議之申請經不受理。
四、評議不成立。
有下列情形之一者，前項請求權時效視為不中斷：
一、申訴或評議之申請經撤回。
二、申訴後未依第十三條第二項規定申請評議。
三、評議之申請經不受理。
四、評議不成立。