Regulations for Establishment, Transfer, or Withdraw Branch Units by Insurance Enterprises Article 19
The name of an insurance enterprise’s correspondence office shall indicate the insurance enterprise to which it belongs.The correspondence office of an insurance enterprise may conduct the following activities:1. Accept policy applications from consumers and forward application documents to the entity to which it belongs.2. Answer questions from consumers about insurance matters.3. Forward premium payments received to the entity to which it belongs.4. Receive notices from the entity to which it belongs and forward them to consumers.5. Accept and forward insurance benefit applications, or deliver the payment of insurance benefits.6. A branch unit with a qualified and registered solicitor may solicit insurance business. However a branch unit may not write insurance policies or binders.
中文原文 保險業設立遷移或裁撤分支機構管理辦法第19條
保險業通訊處之名稱應表明其所隸屬之保險業。
保險業通訊處得辦理下列事項：
一、接受保戶要保之申請，將申請文件轉送所隸屬之機構。
二、接受保戶對保險事項查詢之解答。
三、將代收之保險費轉交所隸屬之機構。
四、接受及轉交所隸屬之機構對保戶之通知書類。
五、接受並轉送保險給付之申請或轉交保險給付。
六、置有合格登錄之業務員者，得為保險招攬業務。
但不得簽發保單或暫保單。
保險業通訊處得辦理下列事項：
一、接受保戶要保之申請，將申請文件轉送所隸屬之機構。
二、接受保戶對保險事項查詢之解答。
三、將代收之保險費轉交所隸屬之機構。
四、接受及轉交所隸屬之機構對保戶之通知書類。
五、接受並轉送保險給付之申請或轉交保險給付。
六、置有合格登錄之業務員者，得為保險招攬業務。
但不得簽發保單或暫保單。