Regulations Governing the National Health Insurance Medical Care Article 5

Where a beneficiary fails to submit the supplementary supporting document(s) before the deadline set forth in the preceding article, which cannot be attributed to the beneficiary, the beneficiary may apply to the Insurer for reimbursement of self-advanced medical expenses pursuant to Article 56 of the Act by submitting the itemized statement of medical expenses and receipt thereof issued by the contracted medical care institution.
中文原文 全民健康保險醫療辦法第5條
因不可歸責於保險對象之事由,致保險對象未能依前條規定期限內,補送應繳驗之證明文件時,得檢附保險醫事服務機構開具之保險醫療費用項目明細表及收據,依本法第五十六條規定,向保險人申請核退自墊醫療費用。

English translation for reference only; the Chinese text prevails. Not legal advice.