Regulations Governing the Access, Review, Inquiry, and Visit pertaining to National Health Insurance Information Article 4

The Competent Authority or the Insurer shall proceed in accordance with the following provisions when conducting a visit at the premises of a group insurance applicant, a contracted medical care institution, a premium withholder or a beneficiary:1. the Competent Authority or the Insurer shall provide a prior notice in the form of an official document; provided, however, that this requirement shall not apply when not doing so is necessary to prevent the destruction of evidence or collusion between concerned parties, or when there is any urgent situations;2. the visiting personnel shall, of their own accord, present their visit identification badge and their official credentials issued by their employing agency, and shall state the purpose of the visit. However, for any cases initiated based on a report,, the visiting personnel shall not disclose the source of the case;3. all methods employed for a visit shall be taken in good faith and comply with the principle of proportionality, and shall not go beyond what is necessary for the visit. All respondents shall be afforded ample opportunity to present their statements; and4. the visit records shall be produced in detail and accurately and shall be affixed with the signatures, seals, or fingerprints of the respondents after the respondents have reviewed that visit records.
中文原文 全民健康保險資料調閱與查詢及訪查辦法第4條
主管機關或保險人前往投保單位、保險醫事服務機構、扣費義務人或保險對象所在處所執行訪查,應依下列規定辦理:
一、事前先以公文通知。
但為避免事證滅失、串供或其他急迫之情形時,不在此限。
二、主動出示訪查證及服務機關證明文件,並應說明訪查目的。
但對檢舉案件,不得透露案源。
三、所採取之方法應符合誠實信用及比例原則,不得逾越訪查目的之必要範圍,並讓受訪者有充分陳述之機會。
四、詳實製作訪談紀錄,由受訪者檢閱後簽名、蓋章或按捺指印。

English translation for reference only; the Chinese text prevails. Not legal advice.