Regulations Governing the Access, Review, Inquiry, and Visit pertaining to National Health Insurance Information Article 3

The competent authority administering the Insurance (the “Competent Authority”) or the insurer under the Insurance (the “Insurer”) shall clearly state in an official document the legal grounds and reasons for the request and the name(s) and item(s) of the requested document(s) or information, when requesting a group insurance applicant, a premium withholder, or a contracted medical care institution to provide the requested document(s) or information. In the event of a straightforward or urgent case, the Competent Authority or the Insurer may notify the respondent by sending the official document via facsimile, whereupon the respondent should appoint a designated person to respond to phone inquiries.The respondent of the phone inquiries mentioned in the preceding paragraph may, if the respondent considers it necessary, further provide written information within three days following the phone inquiries.