The Servicemember Relief Act Article 59

With respect to the appeal matter, the Appeal Review Authority shall, within 30 days from the next date on which it receives the appellate pleading, appropriately address the proceeding of the claims. The period may, if necessary, be extended for 10 days, and the appellant shall be notified. In case the appeal is still pending for process when the specified time limit expires, the appellant may file a re-appeal directly.Whereas the conclusion of an appeal is in the form of writing a legal notice shall be given that if the appellant disagrees with the conclusion of the appeal, it may, within the 20-day period stipulated in Paragraph 2, Article 62, file re-appeal with the Protection Committee. In case the conclusion is in a form other than writing, the Appeal Review Authority may not deny the request for a written form of the conclusion instead if the appellant requests so.The Ministry of National Defense and other agencies staffed with military and civilian personnel shall promulgate regulations vis-a-vis the establishment of the Appeal Review Authority, the delegation of power and responsibility, the procedure addressing the appeal, and other related matters.
中文原文 軍人權益事件處理法第59條
申訴管轄機關對於申訴事件,應於收受申訴之次日起三十日內,就請求事項予以妥適之處理;必要時得延長十日,並通知申訴人。
屆期未處理者,申訴人得逕提再申訴。
申訴處理以書面為之者,應附記如不服處理者,得於第六十二條第二項所定二十日期間內向權保會提起再申訴;以書面以外方式作成者,經申訴人請求作成書面時,申訴管轄機關不得拒絕。
申訴事件之管轄機關、權責劃分、處理程序及其他相關事項之辦法,由國防部及其他軍文併用機關定之。

English translation for reference only; the Chinese text prevails. Not legal advice.