REGULATIONS GOVERNING THE AUTHENTICATION OF DOCUMENTS BY THE OVERSEAS CONSULAR OFFICIALS Article 8

If an applicant or privy regards the conduct of a Consular Official to be illegal or inappropriate, the applicant or the privy may state their opinion by way of a written appeal. If the Consular Official regards the objections raised by the applicant to be reasonable, they should deal with the case appropriately within three days. If the Consular Official does not regard the objections to be reasonable, the case should be forwarded, along with the applicant’s written appeal, to the head of the Overseas Office within three days. The head of the Overseas Office shall verify the case, or transfer the case to MOFA and notify the applicant, within five days. If the applicant’s appeal is regarded as reasonable by the head of the Overseas Office or by MOFA, the Consular Official(s) in question shall be ordered to conduct the case again properly; if the applicant’s appeal is not regarded as reasonable, the Consular Official(s) in question shall request MOFA to forward the case, accompanied by the applicant’s appeal, to the district court for ruling.