Telecommunications Act Article 28
The business rules stipulated in the preceding article shall establish fair and reasonable service conditions, and be placed at every operation places and websites of the telecommunications enterprise. The DGT shall order changes of the business rules within a prescribed time frame if it encroaches upon consumers' rights and benefits, and appears patently unfair.If the operation of a telecommunications enterprise fails to ensure the secrecy of communications, or violate the provision of Article 21, DGT may order the enterprise to make improvements within a prescribed time frame.
中文原文 電信法第28條
前條營業規章，應訂定公平合理之服務條件，並備置於各營業場所及網站供消費者審閱；其有損害消費者權益或顯失公平之情事，電信總局得限期命電信事業變更之。
電信事業之營運未能確保通信之秘密或有違反第二十一條規定之情事，電信總局得限期命其改善之。
電信事業之營運未能確保通信之秘密或有違反第二十一條規定之情事，電信總局得限期命其改善之。