Administrative Regulations for Number Portability Services of Telecommunications Enterprises Article 5
Operators shall perform the porting process of Ported Subscribers in accordance with the following requirements:1. Recipient Operator shall provide Number Portability in accordancewith the application filed by the Ported Subscribers. The application shall be a part of the agreement and shall be deemed as the application to Donor Operator to terminate the service agreement.2. The Recipient Operator shall co-ordinate with the Ported Subscriber to arrange for the date and time of the proposed cutover.3. Recipient Operator shall report to the Concentrated Databases Administrator at least 4 working days before the scheduled cutover date and provide the application information in Subparagraph 1 to the Donor Operator.4. The Donor Operator shall confirm the date and time of the cutover with the Recipient Operator after receiving the information in the preceding paragraph and report to the Concentrated Databases Administrator and the Executing Authority of Communications Supervision. The Recipient Operator may co-ordinate with the Subscriber and the Donor Operator to change the cutover date and time if necessary, and inform the Concentrated Databases Administrator. The Donor Operator shall inform to the Executing Authority of Communications Supervision after confirming the changes in the scheduled cutover date and time.5. The Recipient Operator shall co-ordinate with the Donor Operator to carry out testing for the local loop and relevant equipment prior to the confirmed cutover date and time.6. After successful completion of cutover process, the Recipient Operator shall report to the Concentrated Databases Administrator and the Executing Authority of Communications Supervision.7. The Donor Operator may refuse to provide Number Portability for the Subscribers whose communications services have been terminated due to arrears of service fees, violations of laws and regulations or violations of the service agreement. The Donor operator may provide Number Portability for the Subscribers, afterthe Subscribers performed their obligations related to the agreed payment for early termination and terminate of the agreement.8. The Donor Operator shall not engage in win-back activities during the period of porting process.The Recipient Operator may transmit the data required in Subparagraph 4 of preceding paragraph by electronic means to shorten the time of the porting process. However, the electronic transmission adopted by the Recipient Operator may not be operated without the admission of the Committee referred to in Article 7.The Recipient Operator transmitting the data required in Subparagraph 4, Paragraph 1 of preceding paragraph by electronic means shall guarantee the content transmitted to be correct, and shall be responsible for all liabilities resulting from incorrect contents. Where the Recipient Operator and the Donor Operator have reached other agreements regarding the application information in Subparagraph 4 of Paragraph 1, such agreements shall prevail.If any difficulty is encountered in the porting process as set forth in Paragraph 1, the Recipient Operator shall co-ordinate with the Donor Operator to resolve the problems and notify the Subscriber applying for porting. Before the porting process has been successfully completed, the Recipient Operator shall maintain original telecommunications services for Subscribers thereof until the porting process has been completed.The notifications to the Concentrated Databases Administrator and the Executing Authority of Communications Supervision as referred to in Paragraph 1 shall be in accordance with the following requirements:1. Notifications to the Concentrated Databases Administrator:（1）Recipient Operator: the telephone number of Ported Subscribers, the name of the Donor Operator and the Recipient Operator, the proposed and completed cutover date and time.（2）Donor Operator: the telephone number of Ported Subscribers,the name of the Donor Operator and the Recipient Operator, and the agreed cutover date and time.2. Notifications to the Executing Authority of Communications Supervision:（1）Donor Operator: the telephone number of Ported Subscribers, the name of the Donor Operator and the Recipient Operator, and the agreed cutover date and time.（2）Recipient Operator: the telephone number of Ported Subscribers, the name of the Donor Operator and the Recipient Operator, and the completed cutover date and time.
中文原文 電信事業號碼可攜服務管理辦法第5條
經營者應依下列規定辦理攜碼用戶移轉作業：
一、移入經營者應依攜碼用戶所提申請書提供號碼可攜服務；該申請書為契約之一部並視為向移出經營者申請終止服務契約。
二、移入經營者應與攜碼用戶協調訂定預定移轉改接日期及時間。
三、移入經營者至遲應於預定移轉改接日之四個完整工作日前通報集中式資料庫管理者，並將第一款申請資料提供予移出經營者。
四、移出經營者於收到前款資料後，應向移入經營者確認移轉改接之日期及時間，並通報集中式資料庫管理者及通訊監察執行機關。
必要時，移入經營者得協調用戶及移出經營者變更移轉改接之日期及時間，並通報集中式資料庫管理者；移出經營者確認變更之移轉改接日期及時間後，應通報通訊監察執行機關。
五、移入經營者應協調移出經營者，於確認之移轉日期及時間前，完成用戶迴路及相關設備之測試。
六、移轉改接作業完成後，移入經營者應通報集中式資料庫管理者及通訊監察執行機關。
七、有欠費、違反法令或違反服務契約之情事遭停止通信之用戶，移出經營者得拒絕提供號碼可攜服務。
移出經營者得於該用戶履行返還提前退租或終止契約之約定補貼款後，提供號碼可攜服務。
八、移出經營者不得於移轉作業期間從事贏回用戶之活動。
為縮短攜碼移轉作業時程，移入經營者得以電子遞送方式傳送前項第四款所需訊息。
但移入經營者所採電子遞送方式應先經第七條所定委員會討論確認後方得實施。
前項採以電子遞送方式傳送第一項第四款所需訊息之移入經營者，應保證其傳送內容為真，及負內容不實時所衍生之一切責任；移入經營者與移出經營者就第一項第四款申請資料之送達另有約定者，從其約定。
第一項移轉作業遭遇困難時，移入經營者應協調移出經營者解決問題，並通知攜碼用戶。
移轉作業順利完成改接前，移出經營者應維持該用戶原有之電信服務至移轉作業完成。
第一項向集中式資料庫與通訊監察執行機關之通報內容，應依下列規定辦理：
一、向集中式資料庫管理者之通報：
（一）移入經營者：攜碼用戶電話號碼、移出經營者與移入經營者名稱、預定及完成移轉改接之日期與時間。
（二）移出經營者：攜碼用戶電話號碼、移出經營者與移入經營者名稱、及同意移轉改接之日期與時間。
二、向通訊監察執行機關之通報：
（一）移出經營者：攜碼用戶電話號碼、移出經營者與移入經營者名稱、及同意移轉改接之日期與時間。
（二）移入經營者：攜碼用戶電話號碼、移出經營者與移入經營者名稱、及完成移轉改接之日期與時間。
一、移入經營者應依攜碼用戶所提申請書提供號碼可攜服務；該申請書為契約之一部並視為向移出經營者申請終止服務契約。
二、移入經營者應與攜碼用戶協調訂定預定移轉改接日期及時間。
三、移入經營者至遲應於預定移轉改接日之四個完整工作日前通報集中式資料庫管理者，並將第一款申請資料提供予移出經營者。
四、移出經營者於收到前款資料後，應向移入經營者確認移轉改接之日期及時間，並通報集中式資料庫管理者及通訊監察執行機關。
必要時，移入經營者得協調用戶及移出經營者變更移轉改接之日期及時間，並通報集中式資料庫管理者；移出經營者確認變更之移轉改接日期及時間後，應通報通訊監察執行機關。
五、移入經營者應協調移出經營者，於確認之移轉日期及時間前，完成用戶迴路及相關設備之測試。
六、移轉改接作業完成後，移入經營者應通報集中式資料庫管理者及通訊監察執行機關。
七、有欠費、違反法令或違反服務契約之情事遭停止通信之用戶，移出經營者得拒絕提供號碼可攜服務。
移出經營者得於該用戶履行返還提前退租或終止契約之約定補貼款後，提供號碼可攜服務。
八、移出經營者不得於移轉作業期間從事贏回用戶之活動。
為縮短攜碼移轉作業時程，移入經營者得以電子遞送方式傳送前項第四款所需訊息。
但移入經營者所採電子遞送方式應先經第七條所定委員會討論確認後方得實施。
前項採以電子遞送方式傳送第一項第四款所需訊息之移入經營者，應保證其傳送內容為真，及負內容不實時所衍生之一切責任；移入經營者與移出經營者就第一項第四款申請資料之送達另有約定者，從其約定。
第一項移轉作業遭遇困難時，移入經營者應協調移出經營者解決問題，並通知攜碼用戶。
移轉作業順利完成改接前，移出經營者應維持該用戶原有之電信服務至移轉作業完成。
第一項向集中式資料庫與通訊監察執行機關之通報內容，應依下列規定辦理：
一、向集中式資料庫管理者之通報：
（一）移入經營者：攜碼用戶電話號碼、移出經營者與移入經營者名稱、預定及完成移轉改接之日期與時間。
（二）移出經營者：攜碼用戶電話號碼、移出經營者與移入經營者名稱、及同意移轉改接之日期與時間。
二、向通訊監察執行機關之通報：
（一）移出經營者：攜碼用戶電話號碼、移出經營者與移入經營者名稱、及同意移轉改接之日期與時間。
（二）移入經營者：攜碼用戶電話號碼、移出經營者與移入經營者名稱、及完成移轉改接之日期與時間。