Administrative Regulations for Major Dispute Mediation of Telecommunications Enterprises Article 11

The mediation case should be settled within three months after the establishment of the mediation panel. Extension may be granted if necessary and the competent authority shall notify the parties.If the mediation cannot be completed within the time limit specified in the preceding paragraph, the mediation shall be deemed to have failed and the mediation procedure shall be terminated.If the parties reach an agreement during the mediation procedure, the agreement or contract shall be submitted to the competent authority for reference, and the mediation procedure shall terminate; the agreement shall be regarded as a contract between the parties.If the parties file a civil lawsuit concerning the subject matter of mediation during the mediation procedure, they shall be deemed to have refused mediation, and the mediation shall be deemed not established,and the mediation procedure shall terminate.
中文原文 電信事業重大爭議調處辦法第11條
調處案應於調處會成立後三個月內,作成調處結果。
必要時得延長一個月,並由主管機關通知當事人。
調處案未能於前項期間內完成調處時,視為調處不成立,調處程序即告終結。
當事人於調處程序中達成協議者,應將協議書或契約提報主管機關備查,調處程序即告終結;其協議視為當事人間之契約。
當事人於調處程序中就調處標的提起民事訴訟者,視為拒絕調處,調處不成立,調處程序即告終結。

English translation for reference only; the Chinese text prevails. Not legal advice.