Financial Consumer Protection Act Article 5

The term "financial consumer dispute" as used in this Act means a civil dispute between a financial consumer and a financial services enterprise over a product or service.
中文原文 金融消費者保護法第5條
本法所稱金融消費爭議,指金融消費者與金融服務業間因商品或服務所生之民事爭議。

English translation for reference only; the Chinese text prevails. Not legal advice.