Financial Consumer Protection Act Article 13-1
To protect financial consumers, the competent authority may designate a finance-related incorporated foundation or incorporated charitable association to, with respect to a financial consumption dispute between financial services enterprise and consumers with the same cause and fact and which has caused damage, carry out the ombudsman case for the consumers in its own name according to Article 23 to 28 after the granting of authorization of litigation rights by more than 20 financial consumers.If, before the decision is made, the financial consumers terminate the authorization of litigation rights after a designated incorporated foundation or incorporated charitable association applies for the ombudsman case pursuant to Paragraph 1, the financial consumers shall notify the ombudsman body, and this part of the ombudsman procedure shall be halted; the financial consumer shall, within seven working days, inform the ombudsman body stating the intention to self-continue the ombudsman case; failure to do so within the time limit will be regarded as a withdrawal of this part of the application of ombudsman case.After a designated incorporated foundation or incorporated charitable association applies for the ombudsman service, in the event that some of the financial consumers terminate the authorization of litigation rights, leaving the number under 20 persons, the ombudsman body shall nevertheless continue the ombudsman case for the remaining consumers.With respect to the decision made by the ombudsman body, the various financial consumers who authorized litigation rights, according to Paragraph 1, shall, in accordance with Articles 29 and 30, state whether the decision is accepted or not and whether to apply to the court for approval of the decision.The qualifying requirements of the incorporated foundation or incorporated association, the basis for determining the same cause and fact, the scope of authorization of litigation rights, procedure of ombudsman case, and rules regarding other matters to be complied with shall be prescribed by the competent authority.
中文原文 金融消費者保護法第13-1條
為保護金融消費者，主管機關得指定金融相關之財團法人或公益社團法人，對於金融服務業與金融消費者間因同一原因事實受有損害之金融消費爭議事件，由二十人以上金融消費者以書面授與評議實施權後，以自己名義，依第二十三條至第二十八條規定為金融消費者進行評議程序。
前項金融消費者於申請評議後作成評議決定前，終止評議實施權之授與者，應通知爭議處理機構，該部分之評議程序先行停止；該金融消費者應於七個工作日內以書面向爭議處理機構表明自行續行評議，屆期未表明者，視為撤回該部分之評議申請。
第一項受指定之金融相關財團法人或公益社團法人申請評議後，因部分金融消費者終止評議實施權之授與，致其餘部分不足二十人者，爭議處理機構應就其餘部分繼續進行評議。
爭議處理機構作成之評議書，應由依第一項規定授與評議實施權之各金融消費者，依第二十九條及第三十條規定表明接受或拒絕評議決定及是否申請將評議書送法院核可。
第一項法人應具備之資格要件、同一原因事實之認定基準、評議實施權授與之範圍、評議程序之進行及其他應遵行事項之辦法，由主管機關定之。
前項金融消費者於申請評議後作成評議決定前，終止評議實施權之授與者，應通知爭議處理機構，該部分之評議程序先行停止；該金融消費者應於七個工作日內以書面向爭議處理機構表明自行續行評議，屆期未表明者，視為撤回該部分之評議申請。
第一項受指定之金融相關財團法人或公益社團法人申請評議後，因部分金融消費者終止評議實施權之授與，致其餘部分不足二十人者，爭議處理機構應就其餘部分繼續進行評議。
爭議處理機構作成之評議書，應由依第一項規定授與評議實施權之各金融消費者，依第二十九條及第三十條規定表明接受或拒絕評議決定及是否申請將評議書送法院核可。
第一項法人應具備之資格要件、同一原因事實之認定基準、評議實施權授與之範圍、評議程序之進行及其他應遵行事項之辦法，由主管機關定之。