Financial Consumer Protection Act Article 11
A financial services enterprise which, by violating any provision in either of the two preceding articles, causes harm to a financial consumer shall bear liability for damages; provided, however, that this shall not apply if the financial services enterprise can prove that occurrence of the harm was not due to: its failure to fully understand the suitability of a product or service to the financial consumer; its failure to provide an explanation, or provision of an explanation that was untrue or incorrect; or its failure to fully disclose risks.
中文原文 金融消費者保護法第11條
金融服務業違反前二條規定，致金融消費者受有損害者，應負損害賠償責任。
但金融服務業能證明損害之發生非因其未充分瞭解金融消費者之商品或服務適合度或非因其未說明、說明不實、錯誤或未充分揭露風險之事項所致者，不在此限。
但金融服務業能證明損害之發生非因其未充分瞭解金融消費者之商品或服務適合度或非因其未說明、說明不實、錯誤或未充分揭露風險之事項所致者，不在此限。