Rules Governing the Business of Electronic Stored Value Card Issuers Article 7
When a cardholder terminates the use of an electronic stored value card, he or she may ask the issuer to refund the balance in the card and the amount collected in advance and promised to be refunded by the issuer within a reasonable of time.For bearer electronic stored value cards, the issuers should not refund the balance in the card in part or in whole, except in the case of termination of card use referred to in the preceding paragraph.
中文原文 電子票證發行機構業務管理規則第7條
持卡人終止電子票證之使用時，得要求發行機構於合理期間內返還其所發行電子票證之餘額及發行機構事先收取並約定返還之款項。
無記名發行之電子票證，除前項終止電子票證使用之情形外，發行機構不得應持卡人要求返還所發行電子票證之全部或部分餘額。
無記名發行之電子票證，除前項終止電子票證使用之情形外，發行機構不得應持卡人要求返還所發行電子票證之全部或部分餘額。