Regulations Governing Internal Operating Systems and Procedures for the Outsourcing of Financial Institution Operation Article 11
When outsourcing the services of credit card issuance and marketing of consumer loans other than auto loans, a financial institution shall outsource the conduct of such services to a marketing company that it fully owns or controls. However it may outsource its marketing of credit card issuance operation to a non-fully-owned marketing company, provided the following conditions are met:1. The marketing company offers only credit card marketing services.2. The marketing company accepts the commission of only one card issuing financial institution without re-outsourcing or subcontracting the work to other businesses or individuals.3. The financial institution has examined the quality of past credit card applications handled by said marketing company and found it satisfactory.4. The financial institution shall produce onsite audit reports on the marketing company on a quarterly basis; the reports shall also include evaluations of the quality of credit card applications accepted by said company. When outsourcing the operations specified in this article, the financial institution shall require that the service provider does not conduct marketing by offering giveaways or prizes, or setting up a booth on the street or under a building overhang.When outsourcing its marketing of credit card issuance operations, a financial institution shall require that the service provider operate in accordance with the relevant marketing provisions of the RegulationsGoverning Institutions Engaging In Credit Card Business.
中文原文 金融機構作業委託他人處理內部作業制度及程序辦法第11條
金融機構辦理信用卡發卡業務及車輛貸款以外之消費性貸款之行銷之委外,應委託其持股百分之百或具百分之百控制力之行銷公司辦理。
但金融機構及行銷公司符合下列條件者,金融機構得委託持股非百分之百之行銷公司辦理信用卡發卡業務之行銷作業:
一、該行銷公司僅單獨辦理信用卡行銷業務一項。
二、該行銷公司只接受一家發卡金融機構委託,且不得再委外或轉包其他事業或個人。
三、金融機構經檢視過去委託該行銷公司辦理信用卡行銷收件之品質良好。
四、金融機構應每季提出對該行銷公司之實地查核報告,並包括對該公司送件品質之評估。
金融機構辦理本條作業委外,應要求受委託之行銷公司不得以給予贈品或獎品或於街頭、騎樓設攤之方式行銷。
金融機構辦理信用卡發卡業務之行銷之委外者,應要求受委託之行銷公司依信用卡業務機構管理辦法相關行銷規定辦理。
但金融機構及行銷公司符合下列條件者,金融機構得委託持股非百分之百之行銷公司辦理信用卡發卡業務之行銷作業:
一、該行銷公司僅單獨辦理信用卡行銷業務一項。
二、該行銷公司只接受一家發卡金融機構委託,且不得再委外或轉包其他事業或個人。
三、金融機構經檢視過去委託該行銷公司辦理信用卡行銷收件之品質良好。
四、金融機構應每季提出對該行銷公司之實地查核報告,並包括對該公司送件品質之評估。
金融機構辦理本條作業委外,應要求受委託之行銷公司不得以給予贈品或獎品或於街頭、騎樓設攤之方式行銷。
金融機構辦理信用卡發卡業務之行銷之委外者,應要求受委託之行銷公司依信用卡業務機構管理辦法相關行銷規定辦理。