Regulations for the Administration of Futures Industry Associations Article 13

A futures industry association shall formulate mediation and resolution guidelines for disputes between a member and its futures trader, principal or another member arising from activities in the course of futures trading and file such with this Commission for recordation, and it shall further implement the same.
中文原文 期貨業商業同業公會管理規則第13條
期貨業商業同業公會對會員與期貨交易人、委任人或會員間,因期貨交易相關業務所發生之爭議,應擬訂紛爭調處辦法,申報本會備查,並確實執行之。

English translation for reference only; the Chinese text prevails. Not legal advice.