Regulations for Qualification and Service of Senior Citizens Welfare Service Providers Article 20

Visit-care and phone-care service providers shall combine with volunteers who have received related service trainings to provide their services, and have a specific person supervise.
中文原文 老人福利服務提供者資格要件及服務準則第20條
關懷訪視及電話問安服務提供單位應結合已接受相關服務訓練之志願服務人員提供服務,並有專人督導。

English translation for reference only; the Chinese text prevails. Not legal advice.