Cosmetics Good Manufacturing Practice Regulations Article 72

When there is contracting for cosmetics manufacturing, the manufacturer and contract acceptor shall handle the complaints under the established contracts or agreements and not to violate the regulations of the previous 2 articles.
中文原文 化粧品優良製造準則第72條
化粧品製造有委託、受託情事者,製造業者與受託者應以契約或協議約定申訴受理及處理程序,並不得違反前二條規定。

English translation for reference only; the Chinese text prevails. Not legal advice.