Agricultural Insurance Act Article 22

With respect to civil disputes arising from agricultural insurance products or services provided by a farmers’ or fishermen’s association, mediation proceedings may be instituted by an ombudsman body established under the Financial Consumer Protection Act; when a resolution is achieved, the ombudsman body shall prepare a mediation statement.The processing, procedures, duration, resolution, liability for mediation costs and other matters to be complied with for the mediation specified in the preceding paragraph shall be prescribed by the competent authority in consultation with the Financial Supervisory Commission.Consultation with the competent authority may be requested if professional matters related to agriculture are involved in the mediation proceedings of agricultural insurance.