Act for Settlement of Labor-Management Disputes Article 12
When the municipal or city (county) competent authority assigns a mediator to mediate, the mediation shall be processed within three days after receiving the application in writing for mediation.A mediator shall investigate the facts and commence the mediation within seven days since the date of his/her assignment.When a mediator conducts the investigation, the municipal or city (county) competent authority shall notify the parties, persons or business entities concerned to provide oral or written statements; if necessary, the mediator may enter into the business entity concerned for interviewing and investigating with the approval of the competent authority.The persons being notified or interviewed as referred to in the preceding Paragraph shall not make false statements, provide false information or refuse to explain without justifiable reasons.The mediators shall propose mediation proposals within ten days after the commencement of the mediation, and Articles 19, 20, and 22 shall be applicable mutatis mutandis.