Regulations Governing Travel Agencies Article 50
Travel agency and its assigned service personnel accompanying a tour group shall comply with the following provisions when operating a tour business:1.) They may not speak or behave in a manner detrimental to the national interest.2.) They may not leave the group without authorization or arbitrarily disband the group during the tour.3.) They shall utilize only those amusement and accommodation facilities established by a lawful operator in accordance with applicable laws and regulations.4.) They shall ensure the safety of tourists during the tour.5.) Except in the instance of force majeure, they may not change the itinerary without prior request from the tourists.6.) They may not keep passports and identification documents of the tourists for whatever reason without prior request from the tourists, except when handling necessary matters for tourists on a temporary basis.7.) They shall arrange the safekeeping, and prevent any losses, of traveler passports and identification documents under their keeping.8.) Legal means of transportation provided by legal operators and qualified drivers should be used; those who charter a tour bus should sign a rental contract, and the content of the contract must not violate the items that should be recorded or not recorded in the travel industry tour bus rental contract announced by the Ministry of Transportation and Communications.9.) While using the tour bus as transportation, the escape and safety guide shall be explained and demonstrated before the journey begins each day in accordance with the checklist prescribed by the Directorate General of Highways, MOTC and the regulations regarding the work hours of rental tour bus drivers and vehicle use set forth in the Regulations for Bus Transportation Operators.10.) They shall carry only members of the tour group on the bus, and shall not take on board any other passengers during the journey.11.) The travel itinerary should be properly arranged and the content of the itinerary should be disclosed.
中文原文 旅行業管理規則第50條
旅行業執行業務時,該旅行業及其所派遣之隨團服務人員,均應遵守下列規定:
一、不得有不利國家之言行。
二、不得於旅遊途中擅離團體或隨意將旅客解散。
三、應使用合法業者依規定設置之遊樂及住宿設施。
四、旅遊途中注意旅客安全之維護。
五、除有不可抗力因素外,不得未經旅客請求而變更旅程。
六、除因代辦必要事項須臨時持有旅客證照外,非經旅客請求,不得以任何理由保管旅客證照。
七、執有旅客證照時,應妥慎保管,不得遺失。
八、應使用合法業者提供之合法交通工具及合格之駕駛人;包租遊覽車者,應簽訂租車契約,其契約內容不得違反交通部公告之旅行業租賃遊覽車契約應記載及不得記載事項。
九、使用遊覽車為交通工具者,應實施遊覽車逃生安全解說及示範,於每日行程出發前依交通部公路局訂定之檢查紀錄表執行,並應符合汽車運輸業管理規則有關租用遊覽車駕駛勤務工時及車輛使用之規定。
十、遊覽車以搭載所屬觀光團體旅客為限,沿途不得搭載其他旅客。
十一、應妥適安排旅遊行程,並揭露行程資訊內容。
一、不得有不利國家之言行。
二、不得於旅遊途中擅離團體或隨意將旅客解散。
三、應使用合法業者依規定設置之遊樂及住宿設施。
四、旅遊途中注意旅客安全之維護。
五、除有不可抗力因素外,不得未經旅客請求而變更旅程。
六、除因代辦必要事項須臨時持有旅客證照外,非經旅客請求,不得以任何理由保管旅客證照。
七、執有旅客證照時,應妥慎保管,不得遺失。
八、應使用合法業者提供之合法交通工具及合格之駕駛人;包租遊覽車者,應簽訂租車契約,其契約內容不得違反交通部公告之旅行業租賃遊覽車契約應記載及不得記載事項。
九、使用遊覽車為交通工具者,應實施遊覽車逃生安全解說及示範,於每日行程出發前依交通部公路局訂定之檢查紀錄表執行,並應符合汽車運輸業管理規則有關租用遊覽車駕駛勤務工時及車輛使用之規定。
十、遊覽車以搭載所屬觀光團體旅客為限,沿途不得搭載其他旅客。
十一、應妥適安排旅遊行程,並揭露行程資訊內容。