Seafarer's Service Regulations Article 59
Personnel of the general affairs department (or passengers department) shall have the following responsibilities:1. Pay seafarers’ wages and allowances.2. Provide meals and beverages for both employed seafarers and passengers.3. Manage cleanliness and hygiene in seafarer quarters, dining rooms, and cabins.4. Provide medical treatment for seafarers and passengers who require it.5. Check passengers’ tickets and compensate fares.6. Arrange passengers’ seats, entertainment, news, and religion.7. Handle passenger baggage and excess baggage charges.8. Manage the safekeeping of valuables, onboard banking, and telecommunications.9. Instruct passengers regarding survival and firefighting drills.10. Care for passengers wearing life jackets and arrange survival boat occupancy.11. Properly use and manage the materials required by the general affairs department.12. Assume responsibility of the management, evaluation, and training of personnel in the general affairs department.13. Other matters related to the general affairs department.On board vessels without a general affairs or passenger department, the matters listed above shall be the responsibility of the chief mate or other designated personnel in accordance with relevant regulations.The general affairs department shall comply with the chief mate’s instructions to handle matters for which it is responsible.The passenger department shall comply with the master’s instructions to handle matters for which it is responsible; however, matters related to seamen shall be handled together with the chief mate.
中文原文 船員服務規則第59條
事務部門（或旅客部門）主管事項如下：
一、船員薪津、伙食領發事項。
二、船員、旅客膳食、茶水之供應事項。
三、船員臥室、餐廳、客艙之清潔及衛生管理事項。
四、船員、旅客患病處理及醫療事項。
五、旅客客票之查驗及補票事項。
六、旅客餐位、娛樂、宗教及新聞等事項之安排。
七、旅客行李之安置及逾重行李之收費事項。
八、貴重物品之保管，船上銀行及郵電之處理。
九、輔導旅客參加求生、滅火演習事項。
十、遇有海難時，照料旅客穿著救生衣及安排乘坐救生艇筏事項。
十一、事務部門物料之請領及管理。
十二、事務部門人員之管理、考核與訓練。
十三、其他有關事務部門事項。
依規定不設事務部門或旅客部門之船舶，前項所列有關事項由大副負責，並由其他指定之人員協助辦理。
事務部門應秉承大副之指示辦理主管事項。
旅客部門應秉承船長之指示辦理主管事項，但有關海員之事務應另協調大副共同辦理。
一、船員薪津、伙食領發事項。
二、船員、旅客膳食、茶水之供應事項。
三、船員臥室、餐廳、客艙之清潔及衛生管理事項。
四、船員、旅客患病處理及醫療事項。
五、旅客客票之查驗及補票事項。
六、旅客餐位、娛樂、宗教及新聞等事項之安排。
七、旅客行李之安置及逾重行李之收費事項。
八、貴重物品之保管，船上銀行及郵電之處理。
九、輔導旅客參加求生、滅火演習事項。
十、遇有海難時，照料旅客穿著救生衣及安排乘坐救生艇筏事項。
十一、事務部門物料之請領及管理。
十二、事務部門人員之管理、考核與訓練。
十三、其他有關事務部門事項。
依規定不設事務部門或旅客部門之船舶，前項所列有關事項由大副負責，並由其他指定之人員協助辦理。
事務部門應秉承大副之指示辦理主管事項。
旅客部門應秉承船長之指示辦理主管事項，但有關海員之事務應另協調大副共同辦理。