Regulations Governing the Handling of Mail Article 62
A claim may not be initiated if the addressee has not stated that there is any damage when picking up a mail item with a notice or a receipt of any kind.
中文原文 郵件處理規則第62條
收件人接收郵件時，未當場聲明有瑕疵，並已出據領取郵件者，不得請求補償。