Regulations Governing Dispute Appraisal of Measuring Instruments Article 5

After having received an application for appraisal, the Appraisal Agency shall notify the applicant to rectify within a prescribed time period if the application does not comply with the requirements after initial review. If the applicant fails to rectify by the expiration of the preceding period, the Appraisal Agency shall reject the application and return the Appraisal fee.After reviewing the application referred to in the preceding Paragraph, the Appraisal Agency shall notify the Public Utilities and the customer (referred to as “both parties” hereinafter) the date, time and location for joint removal and replacement of the disputed measuring instruments; and if necessary, the Public Utilities shall provide the data of usage volume of the recent six periods and the most recent hand-written values of the disputed measuring instruments.The Public Utilities shall dispatch personnel for joint removal and replacement of the disputed measuring instruments according to the instructions of the preceding notifications by the Appraisal Agency; and the Appraisal Agency and the Public Utilities may autonomously conduct removal and replacement if the customer does not participate on site on a reasonable basis.The Appraisal Agency shall refund the appraisal fee if dispute appraisal becomes infeasible due to any reasons which are not attributable to the applicants.