Consumer Protection Act Article 45-4

Where the mediation of consumer disputes regards to small transactions, if one party fails to appear at a scheduled mediation session without due cause, the mediation commissioners shall render a mediation proposal ex officio or upon application of the other party, and deliver it to the parties.The mediation proposal set forth in the preceding paragraph must be approved by more than half of all mediation commissioners, and in which the appeal period and the legal consequence of failure to file appeal within the time limit as set forth in Article 45-5 must be specified.The delivery as described in the first paragraph shall not follow the rules governing conveyance by public announcements.The small transaction as described in the first paragraph shall be proclaimed by the Executive Yuan.
中文原文 消費者保護法第45-4條
關於小額消費爭議,當事人之一方無正當理由,不於調解期日到場者,調解委員得審酌情形,依到場當事人一造之請求或依職權提出解決方案,並送達於當事人。
前項之方案,應經全體調解委員過半數之同意,並記載第四十五條之五所定異議期間及未於法定期間提出異議之法律效果。
第一項之送達,不適用公示送達之規定。
第一項小額消費爭議之額度,由行政院定之。

English translation for reference only; the Chinese text prevails. Not legal advice.