Satellite Broadcasting Act Article 42
A direct satellite broadcasting business and the branch office of a foreign satellite broadcasting business that operates a direct satellite broadcasting business shall sign a written contract with subscribers.The content of the contract mentioned in preceding Paragraph shall include:1. Rates and restrictions on fee adjustment;2. Numbers and names of channels, and period of authorization;3. Restrictions on the use of subscriber' basic data;4. Conditions for compensation in the event that a domestic or foreign satellite broadcasting business is penalized with termination of transmission, or abolishment/revocation of permit;5. Conditions for giving compensation to subscribers whose rights to visual and audio reception are likely to be impaired in the event that the signals of the subscribed channels are interrupted without justification;6. Validity of the contract;7. Toll-free complaint hotlines for subscribers; and8. Other items, as specified by the regulatory agency.A satellite broadcasting or the branch office or agent of a foreign satellite broadcasting business that operates satellite channel and program supply business shall sign a written or electronic contract with subscribers if the said business sells channels and programs on a public audio and visual broadcasting platform under its name.The electronic contract mentioned in preceding Paragraph shall provide an electronic menu that provides the seller’s name, channel name, a summary of the program content, rate and other purchase required information for subscribers to select and purchase the channels and programs. A sample of viewer contract for subscribers shall also be set and submitted to the regulatory agency for future reference.Details to be recorded in the written subscriber contract and viewer contract sample stated in preceding two Paragraphs shall apply to Paragraph 2 mutatis mutandis.If the written contract and viewer contract sample stated in Paragraph 1, Paragraph 3 and Paragraph 4 may damage subscribers’ rights and benefits or reveal to lose fairness, the regulatory agency shall demand the said business to make a change by a prescribed deadline.
中文原文 衛星廣播電視法第42條
直播衛星廣播電視服務事業及經營直播衛星廣播電視服務之境外衛星廣播電視事業分公司應與訂戶訂立書面契約。
前項契約內容應包括下列事項：
一、各項收費基準及調整費用之限制。
二、頻道數、名稱及授權期間。
三、訂戶基本資料使用之限制。
四、衛星廣播電視事業及境外衛星廣播電視事業受停止播送、撤銷或廢止許可處分時之賠償條件。
五、無正當理由中斷約定之頻道信號，致訂戶視、聽權益有損害之虞時之賠償條件。
六、契約之有效期間。
七、訂戶免費申訴管道。
八、其他經主管機關指定之項目。
衛星頻道節目供應事業及經營衛星頻道節目供應服務之境外衛星廣播電視事業分公司或代理商，以自己之名義於供公眾收視聽之播送平臺銷售頻道節目者，應與訂戶訂立書面或電子契約。
前項電子契約應以提供電子選單表列明銷售者名稱、頻道名稱、節目內容摘要、費率等訂戶選購所需資訊，供訂戶自行選購頻道節目，並訂定訂戶收視契約範本，報請主管機關備查。
前二項訂戶書面契約及收視契約範本應記載事項，準用第二項規定。
第一項、第三項及第四項之書面契約及訂戶收視契約範本，有損害訂戶之權益或有顯失公平之情事者，主管機關得命其限期變更之。
前項契約內容應包括下列事項：
一、各項收費基準及調整費用之限制。
二、頻道數、名稱及授權期間。
三、訂戶基本資料使用之限制。
四、衛星廣播電視事業及境外衛星廣播電視事業受停止播送、撤銷或廢止許可處分時之賠償條件。
五、無正當理由中斷約定之頻道信號，致訂戶視、聽權益有損害之虞時之賠償條件。
六、契約之有效期間。
七、訂戶免費申訴管道。
八、其他經主管機關指定之項目。
衛星頻道節目供應事業及經營衛星頻道節目供應服務之境外衛星廣播電視事業分公司或代理商，以自己之名義於供公眾收視聽之播送平臺銷售頻道節目者，應與訂戶訂立書面或電子契約。
前項電子契約應以提供電子選單表列明銷售者名稱、頻道名稱、節目內容摘要、費率等訂戶選購所需資訊，供訂戶自行選購頻道節目，並訂定訂戶收視契約範本，報請主管機關備查。
前二項訂戶書面契約及收視契約範本應記載事項，準用第二項規定。
第一項、第三項及第四項之書面契約及訂戶收視契約範本，有損害訂戶之權益或有顯失公平之情事者，主管機關得命其限期變更之。