The Operations Plan and Status Report of direct satellite broadcasting service operators (hereinafter referred to as “direct satellite operators”) and foreign direct satellite broadcasting service operators (hereinafter referred to as “foreign direct satellite operators”) shall include the following items:1. Market positioning and status of the channel’s implementation;2. Status of the implementation of internal control mechanism and self-disciplinary organization;3. Financial planning and fee standards;4. Company organization and status of the implementation of personnel training;5. Status of the implementation of customer service and complaint procedures.The Operations Plan and Status Report as described in preceding Paragraph shall be completed according to details specified in Attached Form 1. Supporting evidence and other documents as designated by other regulatory agencies shall also be included.