Telecommunications Management Act Article 9

The telecommunications enterprise shall ensure the accuracy of communications and accounting records generated from telecommunications services used by the subscribers or telecommunications service users. Said records shall be preserved within a specific period of time and the telecommunications enterprise shall ensure the confidentiality thereof. When a subscriber inquires his/her communications or accounting record, the telecommunications enterprise shall provide it thereto.The abovementioned communications records refers to records such as the telecommunications numbers of the sender and the recipient, time of communication, length of use, address, service type, mailbox or location information generated by a PSTN after the subscriber or telecommunications service user uses the telecommunications services. The provision of said records shall also be limited to those available to be provided from the functions of the PSTN.Rules governing the preservation period of communications and accounting records as described in the preceding two paragraphs; subscribers’ inquiry procedures; charging methods and other related matters shall be promulgated by the competent authority.Telecommunications enterprises and those who have established PSTN are obliged to assist in the implementation of communication surveillance and in the access to communications records and communications user’s information in accordance with the Communication Security and Surveillance Act.
中文原文 電信管理法第9條
電信事業對於用戶或使用電信人使用電信服務所生通信紀錄及帳務紀錄,應確保紀錄正確,保存一定期間及應予保密;用戶查詢其通信紀錄及帳務紀錄時,應予提供。
前項所稱通信紀錄,指用戶或電信使用人使用電信服務後,公眾電信網路所產生之發送方、接收方之電信號碼、通信時間、使用長度、位址、服務型態、信箱或位置資訊等紀錄,並以公眾電信網路性能可予提供者為限。
前二項通信紀錄與帳務紀錄保存期間、用戶查詢之作業程序、收費方式及其他相關事項之辦法,由主管機關定之。
電信事業及設置公眾電信網路者有依通訊保障及監察法協助執行通訊監察、調取通信紀錄及通訊使用者資料之義務。

English translation for reference only; the Chinese text prevails. Not legal advice.