Regulations Governing the Establishment, Supervision and Management of Telecommunications Dispute Resolution Institutions Article 4

The Articles of Incorporation of the Institution shall include the following:1. Name and business location of the institution;2. Business items and the management thereof;3. Conditions and fees for each service and the use and management of expenses;4. Procedures governing the admission to join and withdraw from the association;5. The methods of handling members who violate the Articles of Incorporation;6. Amendment procedures for Articles of Incorporation;7. Other matters designated by the competent authority and/or related to the handling of consumer disputes.
中文原文 電信消費爭議處理機構設立與監督管理辦法第4條
爭議處理機構之組織章程應載明下列事項:
一、機構之名稱及業務所在地。
二、業務項目及其管理方法。
三、各項服務收費條件、費用運用及管理事項。
四、入會與退會之程序。
五、會員違反章程之處置。
六、章程之變更程序。
七、其他經主管機關指定與電信消費爭議處理相關事項。

English translation for reference only; the Chinese text prevails. Not legal advice.