Administrative Regulations for Equal Access Services of Telecommunications Enterprises Article 9

When subscribers of selection service providers connect to telecommunication enterprises providing long-distance or international Voice-based Telecommunications Universal Service by means of pre-selection service or call-by-call selection service, the selection service providers are not permitted to make changes, unless otherwise stipulated by law. When selection service providers receive the notice of severely abnormal problems from long-distance or international Voice-based Telecommunications Universal Service enterprises, or when they discover the above problems and confirmed the situation, they may change the telecommunications services network pre-selected by subscribers to other long-distance or international Voice-based Telecommunications Universal Service enterprises pursuant to Paragraph 3, and shall restore the original situation after they have been notified that abnormal problems have been resolved. The changed alternative long-distance or international Voice-based Telecommunications Universal Service enterprises mentioned in the preceding paragraph is determined in advance by the telecommunication enterprises that are able to offer pre-selection service to subscribers, or it may be determined by the selection service providers if no alternative telecommunication enterprise network has been set by the pre-selected provider or if all the alternative telecommunication enterprise network set by pre-selected provider fails to be connected when severely abnormal problems occur. The tariff telecommunication fee for the telecommunications services rendered through other long-distance or Voice-based Telecommunications Universal Service enterprises pursuant to Paragraph 2 shall be collected by the original telecommunication enterprises which should issue an expenditure bill if no abnormal problems occur in accordance with the tariff set for the original pre-selected telecommunication enterprises. However, if the tariff of the changed alternative network is lower than the tariff previously, then the lower one shall be adopted. The intentions of the preceding three paragraphs shall be stated clearly in the contract of service with subscribers by selection service providers. The charging selection service providers shall state clearly in the bill with regard to the telecommunication enterprises of severely abnormal problems, time of occurrence, the changed telecommunication enterprises, the charging mode of that period, and the ground thereof. Telecommunication enterprises who decide to adopt the changed alternative network according to the stipulation set forth in Paragraph 3 shall be responsible for coordination of matters concerning the handling of accounting issues among related telecommunication enterprises, and shall assume the resulted tariff difference resulted from the changed network. The selection service providers shall not refuse the subscribers that have selected pre-selection service network to exercise the right to call-by-call selection.