Regulations Governing Online Insurance Business and Online Insurance Services of Insurance Agent Companies and Insurance Broker Companies Article 9

For an insurance agent/broker company that adopts an automated check system for its online insurance business, it will, with the confirmation or consent of the insurance company that it works for as an agent or cooperates with, set up the conditions, scope and check contents of the automated check system and internal audit method therefor.Before adopting an automated check system the first time, an insurance agent/broker company should take the following actions and hold an online insurance meeting to confirm the following operations, and produce minutes on the contents and results of the meeting that will be submitted to the company president for review and approval and saved for future examination by the competent authority:1. Inspect whether the contents of products available online are consistent with the policy clauses.2. Establish a mechanism for understanding the needs of applicants and product or service suitability.3. Examine whether the check operation complies with applicable regulations and consumer protection regulations.After adopting an automated check system, an insurance agent/broker company shall take actions in accordance with the preceding paragraph at least once every quarter or whenever there is an amendment of online insurance related regulations or an increase of product types.
中文原文 保險代理人公司保險經紀人公司辦理網路投保業務及網路保險服務管理辦法第9條
保經代公司辦理網路投保業務採自動化系統檢核作業,經與代理或業務合作之保險公司確認或同意,所訂定系統自動處理之條件、範圍、檢核內容及內部稽核方法。
辦理首次自動化系統檢核前,應進行下列作業,及召開網路投保會議,就下列事項進行確認,並應將會議之內容與結果,作成會議紀錄,送總經理核閱,備供主管機關查核:
一、檢視上架商品內容與保單條款相符。
二、建立瞭解要保人之需求及商品或服務之適合度之機制。
三、檢視檢核作業符合相關法令遵循、消費者權益保護。
辦理系統自動檢核後,每季應依前項規定辦理至少一次。
網路投保相關法令修正或新增商品種類時,亦應依前項規定辦理。

English translation for reference only; the Chinese text prevails. Not legal advice.