Rules Governing the Administration of Electronic Payment Business Article 28
In case a user of an e-payment account or a registered stored value card has any of the following circumstances, an electronic payment institution may suspend all or part of its services available to the user; if the circumstance is of serious nature, the electronic payment institution shallimmediately terminate the contract entered with the user:1. The user refuses to cooperate in verifying or re-verifying his/her identity.2. There is concern that the user may provide false identity information.3. Substantial evidence shows that a user uses his/her e-payment account to engage in fraudulent activities, money laundering or other illegal activities, or the user is suspected of illegal behavior.4. Substantial evidence shows that the user's account or card was not applied, registered, or used by the user or other irregularities.An electronic payment institution that terminates the contract entered with a user pursuant to Subparagraphs 2 to 4 of the preceding paragraph shall report the matter to JCIC.
中文原文 電子支付機構業務管理規則第28條
電子支付帳戶使用者及記名式儲值卡使用者有下列情形之一時，電子支付機構得暫停其使用電子支付機構業務服務之全部或一部；其情節重大者，應立即終止與其之契約：
一、不配合核對或重新核對身分者。
二、提交虛偽身分資料之虞者。
三、有相當事證足認有利用電子支付帳戶或儲值卡從事詐欺、洗錢等不法行為或疑似該等不法行為者。
四、有相當事證足認非使用者本人之申請、註冊或使用之異常行為者。
電子支付機構依前項第二款至第四款終止與使用者之契約時，應通報聯徵中心。
一、不配合核對或重新核對身分者。
二、提交虛偽身分資料之虞者。
三、有相當事證足認有利用電子支付帳戶或儲值卡從事詐欺、洗錢等不法行為或疑似該等不法行為者。
四、有相當事證足認非使用者本人之申請、註冊或使用之異常行為者。
電子支付機構依前項第二款至第四款終止與使用者之契約時，應通報聯徵中心。