Enforcement Rules of the Negotiable Instruments Act Article 11

An entity that has the authority to make a protest, upon receiving a request to do so, shall immediately conduct the necessary investigation of the particulars of the protest as set out in Article 107, subparagraph 2 of the Act.
中文原文 票據法施行細則第11條
有製作拒絕證書權限者,於受作成拒絕證書之請求時,應就本法第一百零七條第二款之拒絕事由,即時為必要之調查。

English translation for reference only; the Chinese text prevails. Not legal advice.