Regulations Governing Off-Premises Automatic Teller Machines of Financial Institutions Article 7

A financial institution shall prominently display on all of its automatic teller machines its name, business unit to which the machine belongs, emergency contact phone number, service items and service hours, and post instructions or display on the screen of the automatic teller machine things to attend to when carrying out a transaction.A service area with automated service equipment outside its premise ,and evaluate the business needs of the financial institution, set internal management guidelines ,which have been reported to and approved by the board of directors, the financial institution may appoint staff to provide only information about use of the automatic service equipment and manage the equipment in this area.In the service area of the preceding paragraph, if a financial institution appoints staff to serve customers in its automatic service area, it shall report this arrangement to the regulatory authority through online reporting system.Service items for automated service equipment, including withdrawal, deposit, balance inquiry, account transfer, change of password, automatic passbook update, IC card deposit (withdrawal), prepayment, tax payment, account information inquiry , cash exchange of NTD and foreign currencies ,and other services approved by the competent authority.