Regulations Governing Fees for Handling Civil Disputes Arising from Financial Technology Innovative Experimentation Article 2
The Financial Ombudsman Institution (“FOI”) may charge an applicant for innovative experimentation (referred to as the “applicant” hereunder) dispute-handling service fees based on the nature of the case when it carries out an ombudsman process pursuant to Paragraph 1, Article 24 of the Act.1. Nature of ombudsman service: In a dispute case where the FOI renders an ombudsman decision wholly or partially favorable to the participants of the innovative experimentation (referred to as the “participants” hereunder), the FOI will charge the applicant a NT$10,000 dispute-handling service fee for each such case.2. Nature of other services: Where a dispute case results in withdrawal by the participant, reconciliation reached through mediation or an ombudsman decision wholly unfavorable to the participant, the FOI will charge the applicant a NT$6,000 dispute-handling service fee for each such case.If an application for ombudsman service is withdrawn before the FOI sends a written notice to the applicant asking the applicant to state his opinion, no dispute-handling service fee will be charged.
中文原文 金融科技創新實驗民事爭議處理收費辦法第2條
財團法人金融消費評議中心（以下簡稱評議中心）依本條例第二十四條第一項規定進行評議程序者，依下列案件屬性向辦理創新實驗之申請人（以下簡稱申請人）收取爭議處理服務費：
一、評議屬性：爭議案件經評議委員會作成全部或部分有利於參與創新實驗者（以下簡稱參與者）之評議決定，每一案件收取爭議處理服務費新臺幣一萬元。
二、其他屬性：爭議案件經參與者撤回、調處成立，或評議委員會作成全部不利於參與者之評議決定，每一案件收取爭議處理服務費新臺幣六千元。
評議中心以書面通知申請人陳述意見前，評議申請經撤回，免收取爭議處理服務費。
一、評議屬性：爭議案件經評議委員會作成全部或部分有利於參與創新實驗者（以下簡稱參與者）之評議決定，每一案件收取爭議處理服務費新臺幣一萬元。
二、其他屬性：爭議案件經參與者撤回、調處成立，或評議委員會作成全部不利於參與者之評議決定，每一案件收取爭議處理服務費新臺幣六千元。
評議中心以書面通知申請人陳述意見前，評議申請經撤回，免收取爭議處理服務費。