Public Television Act Article 46

If a viewer considers that a PTS program has violated the provisions of Article 36 to Article 41, he may send a written complaint with specific facts to PTS within 15 days of the broadcast of the program. PTS shall state its reasons and the methods for reconsideration in case the complainant does not accept its disposition, in a written response to the complainant within 30 days of receiving the complaint.If PTS does not fulfill the obligations of the preceding paragraph, or if a complainant does not accept PTS's disposition of the preceding paragraph, the complainant may send a written request for reconsideration to the board of directors within 30 days. After receiving the request, the board of directors shall make a decision within 30 days and shall state its reasons in a written response to the complainant, the program producer, and the president.If the program producer does not accept PTS's disposition of the case in Paragraph 1, he may apply for reconsideration in accordance with the provisions of the preceding paragraph.