Regulations Governing the Production and Issuance of the National Health Insurance Card and Data Storage and Access Article 5

Where a beneficiary applies to the Insurer for the NHI Card, he or she shall pay a fee according to the requirement. Nonetheless, the above fee shall be exempted if any of the following circumstances occurs:1. The beneficiary applies for his or her first NHI Card; or2. The basic information stored in the NHI Card cannot be accessed because there is an error in its production by the Insurer, the card and the chip are bent, cracked due to scratch or undue pressure or deformed, or detachment, change of color or wear and tear of the chip occurs, which is not caused by human conduct.There is no charge for a beneficiary’s application to the Insurer for a virtual NHI Card.
中文原文 全民健康保險保險憑證製發及存取資料管理辦法第5條
保險對象向保險人申請健保卡時,應依規定繳交工本費。
但有下列情形之一者,免收費用:
一、申請首張健保卡。
二、健保卡之基本資料,因保險人印製錯誤,或非人為造成卡體與晶片之彎折、刮壓裂痕、凹凸變形、晶片脫落、變色或磨損,致無法使用。
保險對象向保險人申請虛擬卡時,免收費用。

English translation for reference only; the Chinese text prevails. Not legal advice.