Act for the Establishment and Management of Government-Owned Mass Rapid Transit (MRT) Corporation Article 4

A MRT corporation shall provide public transport services to benefit the public with a high standard of safety, speed, comfort, and convenience.
中文原文 公營大眾捷運股份有限公司設置管理條例第4條
捷運公司應以安全、快速、舒適及便利之服務水準,提供大眾運輸服務,以增進公共福利。

English translation for reference only; the Chinese text prevails. Not legal advice.