Regulations Governing Travel Agencies Article 62
A travel agency may not engage in any of the following behaviors:1.) Handling entry, exit, or visa procedures on behalf of a traveler when it knows that the traveler’s documents contain false information.2.) Failing to report a tour guide employed by the agency upon discovering that the guide has violated Article 42 of the Regulations Governing Tour Guides.3.) Conducting business with a foreign travel agency with which the relevant government authorities have prohibited business dealings.4.) Allowing a representative of a foreign travel agency to be established within its premises without obtaining the required approval.5.) Submitting or collecting documents on behalf of an entity that is not a travel agency.6.) Using its business operations to improperly obtain foreign exchange or engaging in unauthorized currency exchange.7.) Commissioning travelers to carry goods for profit.8.) Arranging tourism activities that violate the laws or regulations of the Republic of China or those of the destination.9.) Arranging tourism activities without the travelers’ consent.10.) Arranging for travelers to purchase goods at prices that are not commensurate with their quality, or forcing travelers to enter or remain in a store for the purpose of shopping.11.) Selling goods to travelers, or arranging for a third party to do so, without disclosing such sales in the travel documents and obtaining the travelers’ consent.12.) Charging travelers a fee for leaving the tour group partway through the itinerary, or otherwise demanding improper additional fees13.) Taking an outbound tour group abroad without having arranged the visas, airline seats, or accommodations as agreed.14.) Violating the principle of good faith in business transactions.15.) Collecting payments or funds from unspecified members of the public under another pretext when no tour is being organized.16.) Failing, without justifiable reason, to appear on the scheduled date for mediation of a travel dispute after having been duly notified by the Tourism Administration.17.) Selling an airline ticket to a traveler without recording the traveler’s name on the ticket.18.) Selling a travel itinerary without clearly stating the traveler’s departure date in the booking documents.19.) Failing to comply with the Tourism Administration’s regulations governing the administration and supervision of travel agency operations.
中文原文 旅行業管理規則第62條
旅行業不得有下列行為:
一、代客辦理出入國或簽證手續,明知旅客證件不實而仍代辦者。
二、發覺僱用之導遊人員違反導遊人員管理規則第四十二條之規定而不為舉發者。
三、與政府有關機關禁止業務往來之國外旅遊業者。
四、未經報准,擅自允許國外旅行業代表附設於其公司內者。
五、為非旅行業送件或領件者。
六、利用業務套取外匯或私自兌換外幣者。
七、委由旅客攜帶物品圖利者。
八、安排之旅遊活動違反我國或旅遊當地法令者。
九、安排未經旅客同意之旅遊活動者。
十、安排旅客購買貨價與品質不相當之物品,或強迫旅客進入或留置購物店購物者。
十一、未經揭露於旅遊文件且未取得旅客同意,向旅客兜售或使第三人向旅客兜售物品者。
十二、向旅客收取中途離隊之離團費用,或有其他索取額外不當費用之行為者。
十三、辦理出國觀光團體旅客旅遊,未依約定辦妥簽證、機位或住宿,即帶團出國者。
十四、違反交易誠信原則者。
十五、非舉辦旅遊,而假藉其他名義向不特定人收取款項或資金。
十六、關於旅遊糾紛調解事件,經交通部觀光署合法通知,無正當理由不於調解期日到場者。
十七、販售機票予旅客,未於機票上記載旅客姓名。
十八、販售旅遊行程,未於訂購文件明確記載旅客之出發日期者。
十九、經營旅行業務不遵守交通部觀光署管理監督之規定者。
一、代客辦理出入國或簽證手續,明知旅客證件不實而仍代辦者。
二、發覺僱用之導遊人員違反導遊人員管理規則第四十二條之規定而不為舉發者。
三、與政府有關機關禁止業務往來之國外旅遊業者。
四、未經報准,擅自允許國外旅行業代表附設於其公司內者。
五、為非旅行業送件或領件者。
六、利用業務套取外匯或私自兌換外幣者。
七、委由旅客攜帶物品圖利者。
八、安排之旅遊活動違反我國或旅遊當地法令者。
九、安排未經旅客同意之旅遊活動者。
十、安排旅客購買貨價與品質不相當之物品,或強迫旅客進入或留置購物店購物者。
十一、未經揭露於旅遊文件且未取得旅客同意,向旅客兜售或使第三人向旅客兜售物品者。
十二、向旅客收取中途離隊之離團費用,或有其他索取額外不當費用之行為者。
十三、辦理出國觀光團體旅客旅遊,未依約定辦妥簽證、機位或住宿,即帶團出國者。
十四、違反交易誠信原則者。
十五、非舉辦旅遊,而假藉其他名義向不特定人收取款項或資金。
十六、關於旅遊糾紛調解事件,經交通部觀光署合法通知,無正當理由不於調解期日到場者。
十七、販售機票予旅客,未於機票上記載旅客姓名。
十八、販售旅遊行程,未於訂購文件明確記載旅客之出發日期者。
十九、經營旅行業務不遵守交通部觀光署管理監督之規定者。