Regulations Governing Travel Agencies Article 36
A travel agency, when arranging a tour for a group or individual, shall sign a written contract with the travelers or traveler either in person or by establishing an electronic document in accordance with the Electronic Signatures Act, and shall attach its corporate name and serial number of corporate registration on its printed promotional documents.A contract for group tour services shall specify the following particulars, and shall be implemented only after it has been reported to and approved by the Tourism Administration.1.) Corporate name, corporate address, name of representative, and serial number of corporate registration.2.) Date and place of execution of the contract.3.) Tour destinations, itinerary, and the tours starting and ending dates and places.4.) Detailed descriptions of transportation, hotels, meals, excursions, and other services included in the planned itinerary.5.) Minimum number of travelers required for a group tour.6.) Total amount as well as terms and conditions of payment of tour expenses.7.) Reasons and conditions under which the travelers may cancel the contract.8.) Liability and compensation for damages caused to travelers due to tour accidents or breaches of contract by the travel agency.9.) Rights of travelers under liability insurance and performance insurance.10.) Other agreed items.The stipulations of the preceding paragraph, except for those on meals and accommodation under sub-paragraph 4 and those under sub-paragraph 5, shall apply mutatis mutandis to a contract regarding tours for individuals.A travel agency that has publicized the standardized contract promulgated by the Tourism Administration and has it printed on the receipt of payment given to travelers, unless otherwise agreed upon, shall be deemed as having concluded the contract with the travelers in accordance with sub-paragraph 1.
中文原文 旅行業管理規則第36條
旅行業辦理團體旅遊或個別旅客旅遊時，應與旅客訂定書面契約，並得以電子簽章法規定之電子文件為之；其印製之招攬文件並應加註公司名稱及註冊編號。
團體旅遊文件之契約書應載明下列事項，並報請交通部觀光署核准後，始得實施：
一、公司名稱、地址、代表人姓名及註冊編號。
二、簽約地點及日期。
三、旅遊地區、行程、起程及回程終止之地點及日期。
四、有關交通、旅館、膳食、遊覽及計畫行程中所附隨之其他服務詳細說明。
五、組成旅遊團體最低限度之旅客人數。
六、旅遊全程所需繳納之全部費用及付款條件。
七、旅客得解除契約之事由及條件。
八、發生旅行事故或旅行業因違約對旅客所生之損害賠償責任。
九、責任保險及履約保證保險有關旅客之權益。
十、其他協議條款。
前項規定，除第四款關於膳食之規定及第五款外，均於個別旅遊文件之契約書準用之。
旅行業將交通部觀光署訂定之定型化契約書範本公開並印製於旅行業代收轉付收據憑證交付旅客者，除另有約定外，視為已依第一項規定與旅客訂約。
團體旅遊文件之契約書應載明下列事項，並報請交通部觀光署核准後，始得實施：
一、公司名稱、地址、代表人姓名及註冊編號。
二、簽約地點及日期。
三、旅遊地區、行程、起程及回程終止之地點及日期。
四、有關交通、旅館、膳食、遊覽及計畫行程中所附隨之其他服務詳細說明。
五、組成旅遊團體最低限度之旅客人數。
六、旅遊全程所需繳納之全部費用及付款條件。
七、旅客得解除契約之事由及條件。
八、發生旅行事故或旅行業因違約對旅客所生之損害賠償責任。
九、責任保險及履約保證保險有關旅客之權益。
十、其他協議條款。
前項規定，除第四款關於膳食之規定及第五款外，均於個別旅遊文件之契約書準用之。
旅行業將交通部觀光署訂定之定型化契約書範本公開並印製於旅行業代收轉付收據憑證交付旅客者，除另有約定外，視為已依第一項規定與旅客訂約。