Regulations of Civil Air Transport Enterprise Article 13-1
Civil air transport enterprise shall file passenger handling mechanism to CAA for MOTC approval before suspending or terminating a scheduled domestic flight route. And the route shall be suspended or terminated no earlier than 60 days from MOTC approval.The suspension stated in the preceding paragraph is restricted to once only and no longer than a one-year period. The civil air transport enterprise may resume the flight operation within the one-year period after filing with CAA for record. If the flight operation is not resumed before the end of the suspension period, it shall be deemed as termination.Civil air transport enterprise shall file with CAA for MOTC record before suspending or terminating a scheduled international cargo flight route. For suspending or terminating a scheduled international passenger flight, civil air transport enterprise shall file the passenger handling mechanism to MOTC for record through CAA 60 days prior to the suspension or termination. The above restraint of 60 days may not be subjected to in case of force majeure.The civil air transport enterprise may resume the operation of the suspended flight stated in the preceding paragraph within the one-year suspension period after filing with CAA for record. If the flight operations is not resumed before the end of the suspension period, it shall be deemed as termination.If the coronavirus outbreak or disaster cause has an impact on the operation of civil air transport enterprise and leads to the suspension of scheduled flight routes or makes it unable to resume the suspended scheduled flight routes, CAA may announce civil air transport enterprise may exempt from all or part of the provisions of paragraph 1 to 4 and application period of the exemption depending on the situation of impact on civil air transport enterprise.The passenger handling mechanism stated in paragraph 1 and 3 shall include the following contents：1. Arrangement or compensation for passengers with confirmed reservation.2. The principles of conducting the request for extra expense incurred to the suspension or termination of operation from the passenger with confirmed reservation.3. Refund and related handling of tickets.4. The plan including the method, period and manpower arrangement of providing the service for passengers and answering their questions.5. The method of making an announcement of the relevant information listed in subparagraph 1to 4.When a civil air transport enterprise has terminated a scheduled flight route or CAA has revoked a scheduled international air route originally assigned to a civil air transport enterprise, the enterprise shall surrender the original air route certificate within 30 days from the termination or revocation. If the enterprise fails to surrender the air route certificate by the end of the said 30-day period, CAA shall issue a public notice to revoke the certificate.
中文原文 民用航空運輸業管理規則第13-1條
民用航空運輸業暫停或終止國內定期航線前，應檢附乘客處理機制報請民航局核轉交通部核准，並於核准之日起六十日後始得暫停或終止。
前項暫停以一次為限，其期間不得逾一年；民用航空運輸業得於暫停期間內復航，並於復航前報請民航局備查；於暫停期間屆滿後未復航者，視同終止。
民用航空運輸業暫停或終止國際貨運定期航線前，應報請民航局轉報交通部備查；暫停或終止國際客運定期航線應於生效六十日前檢附乘客處理機制報請民航局轉報交通部備查。
但因不可抗力因素所致者，得不受六十日之限制。
前項已暫停之國際客運定期航線，民用航空運輸業得於暫停之日起一年內復航，並於復航前報請民航局備查；逾期未復航者，視同終止。
民用航空運輸業因受嚴重特殊傳染性肺炎疫情或災害事由致影響營運而有暫停航線或暫停航線無法復航者，民航局得視民用航空運輸業受影響之情形，公告免除第一項至第四項全部或一部規定之適用及其期限。
第一項及第三項之乘客處理機制，應包括下列內容：
一、訂位乘客之安排處理方案或補償措施。
二、訂位乘客衍生性費用之處理原則。
三、機票之退費及處理方式。
四、提供乘客諮詢及服務之方式、時間與人力規劃。
五、第一款至第四款之相關資訊公布方式。
民用航空運輸業終止定期航線或經民航局廢止原指定營運之國際定期航線者，應於終止或廢止之日起三十日內，將原領航線證書繳還；屆期未繳還者，由民航局逕行公告註銷。
前項暫停以一次為限，其期間不得逾一年；民用航空運輸業得於暫停期間內復航，並於復航前報請民航局備查；於暫停期間屆滿後未復航者，視同終止。
民用航空運輸業暫停或終止國際貨運定期航線前，應報請民航局轉報交通部備查；暫停或終止國際客運定期航線應於生效六十日前檢附乘客處理機制報請民航局轉報交通部備查。
但因不可抗力因素所致者，得不受六十日之限制。
前項已暫停之國際客運定期航線，民用航空運輸業得於暫停之日起一年內復航，並於復航前報請民航局備查；逾期未復航者，視同終止。
民用航空運輸業因受嚴重特殊傳染性肺炎疫情或災害事由致影響營運而有暫停航線或暫停航線無法復航者，民航局得視民用航空運輸業受影響之情形，公告免除第一項至第四項全部或一部規定之適用及其期限。
第一項及第三項之乘客處理機制，應包括下列內容：
一、訂位乘客之安排處理方案或補償措施。
二、訂位乘客衍生性費用之處理原則。
三、機票之退費及處理方式。
四、提供乘客諮詢及服務之方式、時間與人力規劃。
五、第一款至第四款之相關資訊公布方式。
民用航空運輸業終止定期航線或經民航局廢止原指定營運之國際定期航線者，應於終止或廢止之日起三十日內，將原領航線證書繳還；屆期未繳還者，由民航局逕行公告註銷。