The manager of the Airport Operator may witness and affix his/her signature to the negotiated results of damages or compensation as reached by and between the representative(s) chosen by the passengers after leaving the airplane and the carrier.If any passenger has a personal opinion, he/she may fill out an Individual Complaint by Passenger (as shown in Attachment 2) and submit it to the carrier, who shall promptly and properly handle the matter and report the results thereof to the Airport Operator.Attachment 2 Individual Complaint by Passenger.pdf