The Regulations on Collection,Custody and Use of Commercial Port Dues Article 11

Those as provided in the previous 3 paragraphs that cannot be recognized by the commercial port dues collecting system, will be exempted from paying dues if the obliged party provides supporting documents and files an application with the commercial port authority for approval, And such supporting documents shall come in as evidence before the commercial port authority issues a bill or within 10 days after the obliged parties have received the commercial port dues bill.
中文原文 商港服務費收取保管及運用辦法第11條
依前三條規定免收商港服務費者,無法由商港服務費收費系統辨識時,繳納義務人得於航港局填發商港服務費繳納單前,或商港服務費繳納單送達繳納義務人之翌日起十日內,檢附證明文件,向航港局提出申請,經審核符合免收範圍者,准予免收。

English translation for reference only; the Chinese text prevails. Not legal advice.