Postal Remittances and Savings Act Article 15
In the event that the evidential document or seal is lost, the account holder is required to report the loss and file to halt payments with Chunghwa Post. Before these actions are formally completed, Chunghwa Post shall not be held responsible for any withdrawals taken from the account so long as it has acted in accordance with established procedures and has not been negligent in carrying out its responsibilities, even if a withdrawal has been made by an imposter.
中文原文 郵政儲金匯兌法第15條
儲戶提取存款之憑證或印鑑遺失時，應向中華郵政公司辦理掛失止付；在儲戶未辦妥掛失止付前，中華郵政公司對於依規定程序並已盡善良管理人注意義務所為之給付，縱係冒領，亦不負責任。