Regulations Governing the Handling of Mail Article 65

The amount of compensation for a domestic parcel or a domestic express mail which is lost, pilfered or damaged shall be determined as follows:1. A single piece of which the postage is calculated based on weight:(1)Those that weigh five kilograms or less shall be compensated at no more than NT$575.(2)Those that weigh over five kilograms and under ten kilograms shall be compensated at no more than NT$865.(3)Those that weigh over ten kilograms shall be compensated at no more than NT$1,155.2. A single piece of which the postage is calculated based on its external dimensions:(1)Those whose combined length, width and depth do not exceed 60 centimeters shall be compensated at no more than NT$575.(2)Those whose combined length, width and depth are over 60 centimeters and under 90 centimeters shall be compensated at no more than NT$865.(3)Those whose combined length, width and depth exceed 90 centimeters shall be compensated at no more than NT$1,155.For an international parcel or EMS which is lost, pilfered or damaged, the compensation amount shall be the equivalent of 40 SDRs a piece plus 4.5 SDRs for every kilogram of its actual weight.In the event that the actual value of the totally or partially lost parcel or express mail as mentioned above is less than the indemnity amount set out hereof, the compensation amount shall be paid in accordance with the actual value; the actual value shall be determined in accordance with the market price where and when the mail was sent.
中文原文 郵件處理規則第65條
國內包裹及國內快捷郵件遺失、被竊或毀損之補償金額,依下列規定:
一、單件以重量計費者:
(一)五公斤以下者,不逾新臺幣五百七十五元。
(二)超過五公斤至十公斤以下者,不逾新臺幣八百六十五元。
(三)超過十公斤者,不逾新臺幣一千一百五十五元。
二、單件以外箱尺寸計費者:
(一)長寬高三者合計不超過六十公分者,不逾新臺幣五百七十五元。
(二)長寬高三者合計超過六十公分至九十公分以下者,不逾新臺幣八百六十五元。
(三)長寬高三者合計超過九十公分者,不逾新臺幣一千一百五十五元。
國際包裹及國際快捷郵件遺失、被竊或毀損之補償金額,依國際貨幣基金特別提款權,每件以四十計算單位及按實重每公斤四點五計算單位,混合計算其數額。
前二項包裹及快捷郵件全部或一部損失之實價少於所定之補償金額者,按實價補償之;其實價,依收寄時及收寄地之市價定之。

English translation for reference only; the Chinese text prevails. Not legal advice.