Natural Gas Enterprise Act Article 29
Natural gas utility enterprises shall prescribe operating rules regarding their service-related matters. These regulations shall be submitted to the competent authority of the municipality or county (city) for approval and be implemented after receiving approval. When approved, the competent authority of the municipality or county (city) shall forward the regulations with relevant documents to the central competent authority for reference. Any revisions to these regulations shall also follow the same process.The matters to be recorded in the operating rules and the templates stated in the preceding paragraph shall be prescribed by the central competent authority.Upon approval by the competent authority of the municipality or county (city), natural gas utility enterprises shall announce and publish the operating rules in local newspapers 10 days before implementation and make them available at each business location for users to review. Any revisions to these regulations shall also follow the same process.If the provisions of the operating rules of a natural gas utility enterprise are deemed obviously inappropriate, detrimental to the public interest, harmful to the rights of users, or obliviously unfair due to changes in social or economic conditions, the competent authority may notify the enterprise to revise them within a certain period.
中文原文 天然氣事業法第29條
公用天然氣事業應就其服務有關事項，訂定營業章程，報請直轄市、縣（市）主管機關核定後實施；直轄市、縣（市）主管機關核定時，應附具相關資料，轉請中央主管機關備查；修正時，亦同。
前項營業章程應記載之事項及範本，由中央主管機關定之。
經直轄市、縣（市）主管機關核定之營業章程，公用天然氣事業應於實施之日十日前公告及刊登當地新聞紙，並備置於各營業場所供用戶查閱；修正時，亦同。
因社會、經濟情勢之變遷，公用天然氣事業營業章程所定事項，顯有不當、妨礙公共利益、損害用戶權益或顯失公平情事時，主管機關得通知該事業於一定期間內修正之。
前項營業章程應記載之事項及範本，由中央主管機關定之。
經直轄市、縣（市）主管機關核定之營業章程，公用天然氣事業應於實施之日十日前公告及刊登當地新聞紙，並備置於各營業場所供用戶查閱；修正時，亦同。
因社會、經濟情勢之變遷，公用天然氣事業營業章程所定事項，顯有不當、妨礙公共利益、損害用戶權益或顯失公平情事時，主管機關得通知該事業於一定期間內修正之。