Consumer Protection Act Article 42

The municipal governments or the county (city) governments shall establish consumer service centers handling such matters as consultation, educational dissemination, complaints of consumers, and so on.The municipal governments or the county (city) governments may establish branch offices under the consumer service centers within their jurisdictions.
中文原文 消費者保護法第42條
直轄市、縣(市)政府應設消費者服務中心,辦理消費者之諮詢服務、教育宣導、申訴等事項。
直轄市、縣(市)政府消費者服務中心得於轄區內設分中心。

English translation for reference only; the Chinese text prevails. Not legal advice.